Lose weight with meals conveniently delivered to your home.
Food is not good, not good instructions, dinners were bland. I personally think the frozen meals are a very good add-on as they provide more variety and tend to be a bit more tasty and satisfying. Extra large clothes are more expensive, too! I'm going to give it a try. The first morning I grabbed my cup of coffee and sat down to a tiny little Nutrisystem muffin and a glass of fusion energy juice. You still have to buy groceries to be on the program, fruits, veggies, etc.
Like with any diet if you stick with it it will work. The customer service on the other hand is not that great. It takes at least 30 mins to get someone on the phone to resolve an issue. In my case I called to find out when part of my order will be shipped and representative decided to cancel my order without letting me know but charged my CC full amount. Very unhappy with the experience. After my second delivery, I needed to cancel my Nutrisystem program with the intentions of resuming the program sometime later in the year.
I called on April 27, to cancel and spoke with a guy named Anton sp? Anton gave me a really hard time. He asked a lot of questions, and I answered them. Anton said he had to ask the questions and that I should call back when I had more time to answer his questions. I said no and that I wanted to cancel now. He got nasty and said I wasn't listening to him. So he asked another question. He said your program is cancelled. Then the phone went silent.
There was about 2 minutes of silence. I feel like Anton was extremely unprofessional, rude, and deceptive. So Anton has made me not want to use Nutrisystem again. I've lost twenty pounds and more to go. It's an easy program to follow if you have the food. The company needs to send your full order at once or even a day or two apart to be able to follow their program.
They send frozen first and your lucky to get your packaged products 5 or 6 days later. Separate warehouses or not, each part of your order should ship around the same time. Lost ten pounds so far. I love the ease and convenience of it. I recommend going for the highest level option and getting the frozen foods. The shelf stable breakfasts and lunches are good, but the shelf stable dinners are mostly inedible, mushy pasta in pouches and pizzas resembling lunchables.
The program is costly enough, so go the extra and get the frozen stuff. Nutrisystem has helped me to lose 40 lbs, still have 40 more to lose. It is such a blessing to have the food prepared and quick to cook, especially when I am struggling with a craving or emotional eating. More than weight loss it is teaching me about myself and how to eat for my body. I just love Nutrisystem! Follow their simple plan and you will lose weight. I lost 6 pounds in week 1.
Remember to do your part This plan works if you work it. I am only on day one and wondering if I'll be able to continue on this plan. I don't consider muffins and bars valid substitutions for a meal not to mention the taste of the aforementioned items. Marie, please check out the taste of this food. I have been on NS for 11 months and have lost 41 lbs. Yes, that is slow, but it is working for me and my son just recently joined this month. Love most of food, especially the breakfast waffles.
Very bad, read small print everywhere on each page of very confusing terms and conditions, continue to be charged even though i stopped my order. Honestly the food is ok but I already lost 10 pounds in two weeks. There is just something great about the convenience and calorie control. I def recommend trying it. I'm having a hard time with the taste of the food but I'm going to move forward and do the best I can.
I was really excited to try this out after I ordered it. The food that I ordered actually liked. Also, they did not tell me what to eat. The first week was really difficult for me because of the portions but I though, this is what I'm supposed to eat.
The taste of the food tasted okay. What really got to me is when one of my coworkers informed me that you could but their products in Walmart and Dollar Tree. That really up-set me. I wasted so much money and you could have bought this for cheaper. Additionally, after the first week all my food started tasting the same. Even if I had a meal that consisted of just cheese, it all tasted like tomato. I made a mistake when I first received the box of food and did not look at my order list.
I discovered that I ordered different things and they substituted most of those foods. I have lost two pounds in one week. I still have a 3 more weeks to go and I'm dreading it. I'm sticking to it only because I wasted so much money. I would not recommend this product to anyone. I would rather buy Jenny Craig!! I am 5 days in and haven't lost an ounce. Am following program to the letter The 1st month it was great.
I lost 11 lbs. Still walking , steps per day and eating Nutrisystem. Not pleased so far this month. Not working, Good luck. I have reached my weight loss goals! I tried the program and stayed with it for two months.
I did lose weight, but I found the meals for the most part were not tasty and I was always hungry. I would not do this program again. The food is really bad. I found very few of the items to be edible. For the cost you could easily do your own food. Which is what I didn't want to do. I only lost 3 lbs in 2 weeks following the plan. I felt the return program was deceptive.
Selections were great but out of 3 orders each had shipping issues of damaged product which they were quick to make right.
The final straw was items found to have mold in some of the items. Lost weight up to that point. Nutrisystem is one of the most recognizable names in weight loss and has rightly earned its place among the top diets. Founded in , Nutrisystem has helped millions of people lose weight on its convenient portion-controlled meals.
This program takes the guesswork out of dieting and many people find it to be an easy approach to healthy weight loss. The brand is one of the first diets to earn its marks by offering a hassle-free way to lose weight with its meal delivery service. The diet plan takes care of the majority of grocery shopping, cooking and portioning by delivering meals and snacks that are calorie-controlled and pre-prepared.
The program provides information on how to do this. Controlling calories and portions and eating regular meals is a healthy formula that should result in weight loss while on the plan. It can be harder to make the transition to eating "real food" when you get closer to your weight-loss goal and don't rely on meals already made for you.
Overall the diet is healthy for people with conditions like heart disease , high blood pressure , high cholesterol , and diabetes. Meals are low in sodium, saturated fats , and trans fats , and include high-fiber whole grains, smart carbs, healthy fats , lean protein, and a wide variety of foods. The Nutrisystem diet is the ultimate in convenience.
The real question is whether you can continue to lose weight or maintain your weight when you are no longer relying on the prepackaged foods. The Promise Nutrisystem aims to simplify weight loss. You're discouraged from eating out, and advised to mostly avoid alcohol. For desserts and snacks, you might have brownies, cake, or cookies. Overall, the foods and meal plans focus on: Packaged foods or meals: Is It Good for Certain Conditions? If you have a medical condition, be sure to talk to your doctor before starting the program.
The Final Word The Nutrisystem diet is the ultimate in convenience. Was not satisfied with the taste of most of the foods, had to throw it away and buy something else, and most of the desserts had an ok flavor, And a lot of meals with cheese.
I was not happy with that. My first order included items I didn't order and one that I'm allergic to its ingredients. I was told by one person the items were probably substitutions and when ready they would be replaced.
When I called the customer service lady was very rude, basically stated I was lying and wouldn't allow me to speak to a supervisor. I'm very disappointed with the service I receive so I will take my business to a place that has better customer service. Went thru a few months of products. Following it closely and exercised Sent email to customer support and I was told to think of it as not wasted but I received nutritional food with fiber Now I know why it only got one star.
Weight loss system worksstale product and no one to answer to except counselors with no control. I emailed three correspondences to FIVE different departments only to receive a notice that they don't reply to emails because they were too busy.
I also included to them pictures of the moldy carrot cake, along with the packaging that states the date is still okay. The oatmeal is so stale it sticks to the side of the package and had to pour hot water in the bag to get the product out. Chocolate covered pretzels are stale. We did call and the rep was very nice and stated that she couldn't do anything except replace our stale food.
How many packages were bad? I honestly didn't count how many items I threw awayat their prices ANY wasted product is too many! Doesn't anyone there want to see a photo of the stale food? Does anyone there care? VERY poor about keeping the customer happy, however, are not timid about selling you the program.
Shame on you, Nutrisystem. We are sorry to hear about the spoiled and stale items you received. We will be reviewing your account and reaching out soon. I am not sure why in today's time of electronics that it takes so long to get the information. We are sorry to hear that it took you so long to receive the information you needed for the program. We will be reaching out shortly. Pleased with the conversation with my counselor.
I feel I have a better handle on what I should be doing. I am looking forward to losing the weight I have set my goal for. Thank you very much for your help. We are happy to hear that you feel like you understand the program better after speaking with one of our counselors. Please let us know if there is anything else we can do to help!
I wrote in with a few complaints about some of the food I received; some broken food, bags not sealed and crushed muffins. Allison was very helpful and courteous and was able to change my mood. Thank you Allison for being pleasant and helpful.
Thank you for the kind words! We will be sure to pass this compliment onto Allison. Keep up the excellent work on the program, Chris!
I didn't know this when I originally call to cancel my account. Not that I like it, I understand that it was to be paid now. I was on hold for several minutes and when he finally came back he proceeded to tell me that his supervisor was at lunch and would called me back when she returned, "Oh and by the way here's your confirmation for your cancellation". At that time I received an email from my PayPal account, advising me that I just made a payment to Nutrisystem.
The man had the nerve to charge my account while he had me on hold. I have called every day, each rep has told me what he did was ok. This is so sad, that he could do this behind my back and it be ok. My call is being reviewed now sure it is but, we all know how this is going to end.
I will continue to call each day until I get a callback. He knew what he was doing was wrong, why else would he have to sneak and charge me. I want an apology and someone to tell me what he did was wrong! If I were Marie Osmond, I wouldn't want to be known as a spokesperson for a company that has such bad reviews. BBB alone has 99 bad reviews and I am getting ready to add another.
I guess that wasn't necessary to be said. We are sad to hear about the way you were treated when calling. This is NOT okay. After the 3rd call to NutriSystem about a late order, Beth finally came online and made a return customer — yet again — out of me. We are so happy to hear that Beth was able to straighten things out for you. We wish you continued success on and off the program.
Rachel was very helpful in helping me to better understand my needs while on the plan and I am very thankful for her professionalism. So far I am enjoying being on Nutrisystem. All of the food does taste very good. The only negative thing is that when I first order they did not tell me that there was so much chocolate in the turbo box. I specifically requested no chocolate. Maybe training is advisable for people helping people to order food. Thank you very much. We are so happy that Rachel was able to help you get started on the program.
We are sorry that you received so much chocolate after requesting no chocolate. We will be sure to pass this along for coaching. Best wishes as you continue on the program. I have been overcharged. Counselors at Nutrisystem keep telling me the issue has been addressed but I do not receive a refund. This is very upsetting and seems to me to be a bit fraudulent. Please refund my money!
We are sorry to hear the NuMi promotion fell off after placing the order. I have been on the Women's Uniquely Yours Program for 13 months, and have lost over 90 pounds.
The frozen food is amazing, and I was never hungry or felt deprived. The delicious snacks and double chocolate muffins have kept me satisfied and I never felt deprived.
Thank you for the kind words and keep up the awesome work! Canadian turkey bacon egg and cheese muffin missing cheese - Thank you for the response. I did not to think to take a picture of the back with the information. If this occurs on the next I will. The cheese was missing on two of the sandwiches out of four on this order. I was trying to explain to the last counselor that I spoke to what was happening to me with eating the food and that it was making me sick. This is not in regards to Kim in returns.
Kim was helpful and very nice to me. Anyway, the last counselor I spoke to was so rude and talked over me and would not let me finish my sentence. It's really upsetting that I did not write her name down. It would be the counselor that I spoke to before I spoke to Kim. We are so sorry that you had such a poor experience. We will definitely be looking into this and reaching out soon.
I had a question about my food. Chat with your counselor. Very helpful but our chat was interrupted. I need to know how to continue after the first week. I am still confused on how to continue after the first week. Thank you for reaching out. We will be assigning this to a member of the Consumer Experience team to reach out and assist you. The quality of food was pretty good with several options to choose from. Unfortunately when they were out of stock they substituted other food!
Changing your plan such as delivery frequency was very difficult and why I left. Thank you for the feedback. We are sorry that you left for those reason. We will be reaching out to get further information. Have a good one! Over the last several months, I have tried over and over to resolve an ongoing problem with order fulfillment.
Customer service refused to help and refused my repeated requests to escalate the issue and finally Nutrisystem decided to dump me. Even in my last e-mail communication with Nutrisystem where I yet again outlined the problem, the reply back from Nutrisystem completely ignored the majority of what I wrote.
It looks like if Nutrisystem doesn't say anything about the problem, then it magically doesn't exist somehow. This shows that Nutrisystem has drastically fallen in terms of focusing on customer needs and flat out refuses to deal ethically with the customer. We sincerely apologize for your experience. We certainly do not want a long-time member to feel such a way.