Accessories and Your Data
Our team at support bellabeat. He always kept talking about this. Reply Heather December 26, at 1: Can you post a link on the page to download the app? We will hopefully have a permanent solution for this issue you have been experiencing soon Belinda, and please accept our sincerest apologies once more! If not, is that a feature that could be added?
Smart Jewellery at Last
The Leaf is a smart-based jewelry, so it learns from its owner over time. Please give it a few more days to be able to predict your sleep times accurately, and for the times when you are awake in the middle of the night which the Leaf tracks by your bodily movements. If you have any further inquiries regarding the sleep tracking, please let us know at hi bellabeat. Also, just as a side note, I think it would be incredibly awesome if there were a way to activate the Leaf to send a distress signal.
I imagine this functionality as being engaged by the user continually tapping the Leaf until it vibrates a pattern back, user then taps the pattern and a distress signal to emergency services is engaged. I worry about exercising alone even though I continue to jog at night, hike alone, and generally move through the world. Were my phone to be out of reach or were I to be injured or abducted, having jewelry that can help intervene would be absolutely phenomenal.
Great idea about emergency calling I too do most of my exercise outside alone as well and think that would great. Yes, this does sound great!
We forward all of our suggestions to our developers for possible future integration, including this one. I purchased the leaf from Best Buy Canada about a week ago. I love the leaf so far. I am looking forward to being able to make daily notes with future updates.
When I purchased the leaf, I thought it came with the braclet as well. How do I go about getting the braclet attachment. Is it possible to sync the silver and the rose gold leaf to the same app?
Is there going to be an update to address this problem please. Hey, just wondering if there has been any update on this? I work nights as well and am considering getting a leaf but I would like to be able to track my sleep during the day.
I am also a night shift worker and I see these comments are from December about an update to track sleep during the day. When will there be an update for night workers? Any updates for night shift workers? Even something such as tapping once or 3 times to allow it to know we were going to bed versus being inactive so that it could track the quality of our sleep would be great. This is my first week of midnights since I bought it. My first night at work it was tracking my sleep while I was working.
Any update yet on being able to track your sleep before 9PM? I work very early shifts so I have to usually get to sleep before 9PM and in the morning when I sync it says went to sleep at 9PM every night. This is so annoying when I want to know my actual sleep pattern, Also if I do happen to fall asleep after nine and the time is incorrect, when I go in to manually change the went to sleep time it wipes out the rest of the sleep pattern and does not still show the different rems of sleep.
You should be able to adjust the went to sleep time and it not affect the rest of the cycle. This will be forwarded to our team to hopefully have the sleep feature updated and improved soon!
This is my problem too! Plus I think it over counts steps and gives me too much credit. So far I am really enjoying my leaf and its capabilities. However, why does it vibrate before I go to bed and when I wake up? The Leaf does not seem willing to accept two sleep periods. I am also a night shift worker, and I find that I usually take a 2 hour nap separate from a 6 hour primary sleep period in the day.
Even if I do sleep for more or less 8 hours straight, I often have to wake up briefly to answer the doorbell for UPS or when my partner wakes up for work, but within 15 minutes I am back asleep. The Leaf insists that the the whole second sleep period—even if it felt deep and was much longer than the first period—did not exist, and will not let me manually correct this. The leaf refuses to acknowledge the possibility of 2 sleep periods during one day. The Mediterranean siesta lifestyle indicates that this is a widespread thing in other cultures and it is not necessarily an impossibly unhealthy way for a human to live.
But this has never been repeated and cannot be manually entered. We understand your issue and we are currently working on more options for sleep, so please stay with us for a bit longer, we have a feeling you will like this option! Especially for the price!
However, I have an advanced meditation practice. Can you have the app support older versions of android?
Unfortunately, we cannot make it available for the versions earlier than 4. I am trying to download the app to my ipad air and it says it cant find it in the store. It did find it on my iphone 5. What can i do? I much rather have it on my ipad! Can you post a link on the page to download the app? I realize this message was left quite a while back, but in case you never found it or someone else has this issue.
I have found the iTunes Store search function to be extremely irritating and lacking. I nearly always find my apps through a google search. For instance, in this case I searched for Bellabeat Leaf app for iPad through Google and it gave me the link to the download in the iTunes Store. Even a search just of the apps I own. I still have to google search it.
And I do this a lot with apps that I downloaded and cannot recall what they do. Reading through this post reminds me of my previous room mate! He always kept talking about this. I will forward this article to him. Pretty sure he will have a good read. Thank you for sharing! I just bought my LEAF not too long ago. I am loving every moment with it. I love how it allows you to input your activities for a certain period of time. Anyways, I set up an alarm for 6: However, it vibrates about 8 times at 5: Then I would get another three vibrates around 6 and a few more at 6: I am not quite sure why it does that.
I am sure I am missing something. Can someone please help? I just need it to vibrate at 6: I had a different app for when I was feeding my son and it would bak up and send a zipped file to my email of choice so I have a record of it else where.
Can you advise me on what to do? Please try reinstalling the app and then opening it again, this should solve the issue. Let us know if it helps! With the time change, my leaf is waking me up at the wrong time. How do I get the time to change on the leaf? When I go into the app, it looks like everything is good. Could you please try the following? After that, please set up your alarms again and sync with your LEAF and let us know if that helped.
Anyone else run into this? Please send us an email at support bellabeat. After the most recent update, my app keeps crashing. Could you please try reinstalling the app? That should solve the issue. Let us know if it helped! In a recent app upgrade I integrated my Leaf with the Health tracker on my iPhone. I went on a walk today and forgot my Leaf at home, but had my phone.
None of that data transferred over. Any ideas Bellabeat team? Danielle, thank you for reaching out to us about this. I have accidentally submerged my Leaf in a hot tub for about 10 minutes before I realized I was wearing it. So far my Lea still syncs to my phone but should I be worried?
What is the warrenty for accidental water submerging? We suggest syncing before you do, so as not to lose any data. We really hope your LEAF works again! When you come out with new versions of the Leaf or updates to the capabilities, what will happen to my leaf?
Will I have to get a new one to get all the updates or will it synch through the app? Thank you for your suggestion, Chelsea. This was one of the main reasons I got this tracker. Is this on the radar at all? Could you please reach us at support bellabeat. Also, when should I change the settings… when I move the leaf or when I go to sync….
You can just set up the position of your LEAF in the settings to the one that you wear the most frequently and your step count should be fine. Would love to have a carb and calorie counter…alarm when close to goal…bolder alarm when goal reached…I feel this might help me stay the course.
I just got my leaf, very excited! How do I know when it will begin tracking movement and sleep? Does this take time or is it automatic? Welcome to Bellabeat community, Abby! Yes, the LEAF should track your steps and sleep automatically, and you should see the data when you successfully sync it to the app. Please reach us at support bellabeat.
Our team will get back to you shortly. How is this possible? Any insights or suggestions? Our team will gladly help you resolve the issue. Could you please email us at support bellabeat. I am wondering about increasing the vibration setting? Worn as a clip on my chest and a necklace. Am I able to change this or is it still coming soon and if so when can we expect it? Unfortunately, the intensity of the vibrations for the alarms cannot be changed for now, but thank you for your suggestion!
We will make sure to forward it to our team and they shall take it into consideration when developing future versions of the app. I am considering getting a Leaf but will it work with my iPod? The LEAF has a silent smart alarm and silent inactivity alarms that you can set up so they wake you up or remind you to be more active.
I bought two at once for me and my daughter. Mine is not syncing anymore for days and I figured it was the battery. So the Leaf is now useless. It started vibrating so I figured I will use it until the battery does run out…but I had removed it from the app and now its not connecting. I wear it every day and now I am out dollars and consistently emailing support to fix the constant issues. Even if it did connect…once the battery runs out then its done. I do love it when it works but this is a bad experience.
If you email our support team at support bellabeat. The screws on my bellabeat have done the same!! Way to tight and now completely stripped. The battery is out and now i cannot use it. Is there any way to fix this? Hi Alison, we are sorry to hear about this issue and would like to apologize for the inconvenience.
Please email our customer support team at hi bellabeat. Hi there, very excited to have received my rose gold leaf today and have downloaded the app but it just keeps saying loading and stays stuck there. I have tried to delete the app and reinstall but no joy.
Can you please advise what I can do as dying to get started on it. Our team will look into your case and make sure to help you out!
None of the three alarms even show up on the homepage. I have deleted the app, unpaired, synced etc. I have emailed the support team but have not heard back. Is anyone else having this issue? Could you please provide your email address you used when emailing us so that we could check this with our team? What do you do when the screws strip because they are in so tight? Can you please help me with this?
I really need to use my leaf and replace the battery. Please email us at support bellabeat. I just order my leaf and I cannot wait for it to arrive!! Can you have 2 trackers on the same app? Welcome to Bellabeat community, Fawn! It is possible for you to have two LEAFs and have both of them sync with the same app. What you will need to do in that case is the following. Just make sure to sync your LEAF before unpairing!
It does require some work to stay healthy! Would also love a place for notes. We hope this helps and you keep enjoying your Leaf! It appears by the comments that many people are experiencing problems with Leafs that were delivered in the June timeframe.
I am one of those as well and have contacted BellaBeat via this website and then had to resubmit my issues via my phone app. Also, the suggested update app does not load despite at least 50 tries. Did you email our support team at support bellabeat. If you do, our team will make sure to help you out with any issues you might be experiencing. Is something supposed to happen when I double tap the Leaf?
I got one small vibration when I remove the screws and took it apart. Could the battery be dead on arrival? Please, email us at support bellabeat. Out support team will make sure to help you out. Yes Corrine, you can simply download the app on your tablet and log into your account so that you could sync your Leaf to it! Have a great vacation! I have been searching for a place to leave my suggestion so I hope this is it. My suggestion is for the fertility aspect of the app.
I think it would be helpful if there was a way to record bbt basal body temperature and therefore be able to chart fertility. I am considering the leaf love its look. Does the leaf sync with fit bit apps where I can still participate in workout challenges? Hi Michele, thank you for your interest! Unfortunately, you would not be able to integrate the Leaf with the Fitbit apps.
We have also decided to focus our product away from tracking heart rate, mostly because the studies have shown how inaccurate these measurements can be, especially when worn on the wrist. As inaccurate feedback regarding heart rate could only lead to greater anxiety in your life, we have, rather than heart rate, done our best to focus on stress management.
Furthermore, apart from the devices aimed at athletes, we want Leaf to be a health companion for women on their road to overall wellbeing, so we focus on important aspects of this, such as activity, sleep patterns, breathing and meditation, reproductive health as well as the aforementioned stress, providing information that can help inspire, motivate and create a healthier you.
Let us know should you have any further questions. You can read more on stress tracking here: How do I set alarms and inactivity alerts? Please let us know which system you are using for your Leaf app — Android or iOS — and we can get back to you as soon as possible, Kimberly!
Is there anyway of making the leaf vibrate on command from the app just incase its in the house somewhere??? Considering buying the leaf, just wondering if there is an option to have daily or weekly challenge with other leaf owners. My sister is half way around the world and we want to motivate and keep each other going.
If not is there a plan to add this feature in future? Just received my leaf urban! I love it and have worn it for 3 days now. Yesterday I wore as a necklace and was excited to see my step count as it was a big day….. Tried syncing after disconnecting blue tooth and shutting down phone.
Synced again this morning and nothing. It is logging my sleep properly just stopped counting my steps. So far I love it just hoping it is an easy fix for my steps.
Oh, that is definitely odd. Please reach out to our technical team at support bellabeat. Also, make sure that your Leaf is not paired to the Bluetooth in your phone settings but with the app. You can check additional suggestions on our Support page under My Leaf.
That way you can use the Leaf to gently wake you up in the morning, but can also set it up to vibrate with other health reminders.
The Leaf enables you to set up these alarms, which can be for one-time or recurring alerts. We hope this helps, Lee! I have an iPhone 7 and I am connected to the Internet from my house.
Please contact us at support bellabeat. It says locked when I try to connect it. Surely you can still use a Leaf that might have been initially set up by someone else? Please reach out to our support team at hi bellabeat. Since the time change my morning alarm still wakes me up an he early… is there away I can change the time in the bellabeat app? After that, please set up your alarms again and sync with your Leaf and let us know if that helped. Please check if yours are set for one-time or as recurring alerts.
If you would still experience some issues, please reach us at support bellabeat. My iphone 5 has just crashed. I was going on a walk with my bellabeat and listening to music on my iphone, and then my phone just died. I tried a couple times before my phone itself crashed. In your brochure you mention mechanical interference…is this what you meant? Has the team experienced this before? I really want to continue to use this device and have enjoyed it so far 2 days now.
Without that knowledge, a women could easily under eat i. Thank you for letting us know about this. We do not believe our Leaf app is responsible for your phone crashing, and we have not heard any reports of this from our users. We recommend taking your phone to a service and having them look into what the issue could be. As well, we thank you for your suggestion about our resting calories burned. We will keep in mind for future discussions!
I would like to keep the resting calories in the app as well. Perhaps the solution is to make a choice of what you would like to track? Raili, thank you so much for letting us know about this! Please reach out to our team at support bellabeat. I love my new Leaf Urban….. Is there any work around that you are aware of to allow me to not have to go back to using my FitBit in order to get my Vitality points? We are so sorry to hear that, but unfortunately, our Leaf units are only compatible with our own Leaf by Bellabeat app, Google Fit, and Apple Health.
I am interested in purchasing an urban leaf so I began using the app on my phone to see if I would like it. The only problem I have currently is that the bar graph only shows data by day. It would be nice to see by week, month, and year. Weight tracking would also be a good addition. Hi Lindsey, thank you for your interest! Hi, I have my birthdate set, however, the Leaf switches it on its own and makes it a day off.
Can this be stopped? I love the Leaf and am definitely interested in getting one, but I was wondering if BellaBeat was planning on bringing back the gold-colored Leaf? There are some updates that I greatly look forward to as well — manual ability to add external meditation practices, waterproofing id hope that there could be a skin of sorts that current owners could purchase..
Thank you so much for your feedback, Claire! We are always looking to improve our Leaf app, so we will let our team know about these suggestions for future consideration. Furthermore, I am way more conscious of my menstruation cycle and even more motivated in terms of activity.
I really do think this is an amazing tool. I do have some critique, my meditation and stress data seems to have dissapeared as of today. So I would love some assistance here as my troubleshooting efforts are not working right now. Thanks for making such a useful product and I have no doubt you guys will keep powering on making improvements on such a helpful tool in self regulation and care.
Thank you very much for your feedback, and we are so glad to hear you are enjoying your Leaf. You should be able to use your meditation feature as of today, as there was a minor bug we experienced within the app that did not allow the Meditation feature to be opened properly. Please close your Leaf app from your multitask switcher and then reopen it, and let us know if it works.
Other than that we thank you for your suggestions and will make sure to forward it to our team for future consideration! Hi, I have had my urban leaf for a few weeks now and was really pleased with it until the app asked me to update. Since updating the sleep feature has stopped working.
Could you please help as the main reason I purchased the urban was to track sleep. HI, I just received my urban leaf a few days ago. I love it so far, but I am having difficulty adding a activity. It lets me put a start time but not the end time?? There is a dozen in total to pick from!
Charge 2 has been the most popular fitness tracker on the globe since it was launched last year. Choosing the right Fitbit tracker. Here is a run-down that will help you decide. One is a fitness band, the other looks like a watch. Measuring 21mm in width, 12mm in depth and weighting only 36 grams, this is a very lightweight device.
There is a single button on the right hand side which you can use, along with tapping on the display, to cycle through the stats. Ionic, on the other hand, looks very much like the Blaze. So much so, that at first glance its difficult to tell them apart. But there are a few important differences. While you still get the same square unisex look, the core unit is now built from strong and lightweight series aerospace-grade aluminum.
Although it weighs more 50 grams , at 38mm Ionic is slightly narrower than the Blaze. There are three physical buttons on the sides, one on the left and two on the right. In combination with the touch-screen, this allows you to navigate through the display. Apart from the physical dimensions, the biggest aesthetic difference between Ionic and Charge 2 is in the display.
But its tiny compared to the one on Ionic. To compete with the Apple watch, Fitbit has upgraded the screen on its first smartwatch with increased pixels and amplified brightness up to nits. This is as good as it gets in terms of display quality at the moment. In addition to this, Ionic comes with a built-in GPS sensor. The Charge 2 also has access this type of data, but it needs your phone to be in close vicinity as it taps into its GPS readings. This measures blood oxygen levels and could be used to identify sleep apnea in the future.
Battery life is important. Read this informa- tion carefully before using your device. It can be worn as a necklace, bracelet or a clip. Bellabeat Leaf syncs with the Bellabeat App, and all the data is transferred wirelessly.
Accurate sensors inside the Leaf measure your breathing, how active you are and all the movements throughout the day and night. Remove the plastic tab from battery for power on your LEAF. Connect your phone to the Internet and follow the instructions from www. Open the Bellabeat application. The little hole on the side is used only when worn as a bracelet. Leaf, and the other bracelet string through the metal clip hoop at the top of the LEAF.
It can be pinned on the hem of your shirt or blouse, pocket, or the waistband of tights or pants. Unscrew all four screws and remove the metal clip 1 2. Remove the rubber cover 2 3. Remove the battery and replace it with a new one 3 4. Put the rubber cover back 5.