3123 Nutrisystem Consumer Reviews and Complaints
I have called every day, each rep has told me what he did was ok. The man had the nerve to charge my account while he had me on hold. My weight loss had slowed down to losing an average on one pound a week. I am a Nutristar! We will definitely be looking into this and reaching out soon.
What Makes Nutrisystem Different
Now, the key difference between the Basic and Core and Uniquely Yours plans is that it only allows you to choose from a limited range of meals and does not come with free tools, trackers, and counseling. It simply includes meals and snacks per day for 4 weeks, so you have all your dietary needs covered, but without the extra help — except for the online resources available on the website.
The Core plan allows you to choose from a greater variety of meals. Plus, you get unlimited support from counselors and dietitians who are there to assist you throughout the program, as well as handy tools and trackers to monitor your progress. Uniquely Yours is a highly flexible meal plan. It includes everything provided with the Core plan, plus several added benefits.
You get to choose your meals from a rich menu including more than items — that is, whatever Nutrisystem has on offer, you can enjoy it on your program. You can choose both frozen and non-frozen items and customize your menu with as much frozen food as you need. You get to choose from over 90 dietitian-approved menu items, including frozen meals.
Plus, you get support from counselors and dietitians and free online tracking tools and apps. It is now time to say a word or two about the diabetic-friendly versions of the Basic, Core, and Uniquely Yours plans.
Particularly designed for individuals at risk or suffering from type 2 diabetes, the Basic-Diabetes, Core-Diabetes, and Uniquely Yours-Diabetes plans include all the benefits available with the standard plans, with several important additional features.
First of all, the meals available with diabetic-friendly plans are designed in accordance with the American Diabetes Association and American Heart Association guidelines for recommended sugar intake. They are carefully crafted to help you lower your A1C by 1. Furthermore, as you progress toward your goal weight and get used to the Nutrisystem way of eating, you get to significantly improve your blood sugar and reduce insulin levels. In a word, Nutrisystem diabetes plans are not only suitable for pre-diabetics and diabetics who want to lose weight, but they offer you a great way to shed pounds while improving your health and easily keeping your blood sugar and insulin levels in check.
How much does Nutrisystem cost? It entirely depends on the meal plan you opt for, but it is always much less than you would expect from such a famous weight loss meal delivery service.
Plus, the company offers a great day money-back guarantee. If you are not satisfied with your first shipment, you can get in touch with the support staff and get a full refund. Therefore, you can try it out without worrying about wasting money on a program that does not work for you. With the general information covered, we can proceed to a comprehensive overview of Nutrisystem pricing. View the table below and discover exactly how much you pay with each Nutrisystem weight loss plan.
As soon as your order is shipped, you receive tracking information, so you know when to expect the delivery. Your order should arrive in no more than 10 business days.
To make sure Nutrisystem meets all your standards and expectations, it is important to know its biggest advantages and disadvantages. With a short overview of its pros and cons, you can easily decide if Nutrisystem is the right meal delivery service for you.
Nutrisystem provides its happy customers with finger-licking chef-prepared meals that can suit virtually any taste. With this meal delivery service, you can enjoy restaurant-grade dishes in the comfort of your own home without breaking the bank. There are plans for people of all shapes, sizes, and genders, which allows you to be reasonably specific with your needs.
Each of the meals on their site corresponds to a part of your plan, so instead of counting calories, you just pick a pre-prepared meal from the menu. As you would expect, the menus that are part of each plan are strictly calorie controlled to encourage healthy, safe, and fast weight loss. According to our research, Nutrisystem is predominantly used by women.
However, despite this, there is no shortage of men using the system either. There are several plans specifically designed for male calorific intake levels that anecdotally achieve excellent results. This is something that not many other diet plans provide at least not to such a high quality. We anecdotally hear that this is excellent for willpower for people on the plan. NuMi is an all in one calorie counter, meal diary, and fitness tracker that can be accessed by anyone on a Nutrisystem plan.
People often comment positively about the daily motivation feed on the platform that is written by the Nutrisystem team. Nutrisystem is anecdotally well known for the quality of the ingredients they use in their products.
They have one of the largest menus we have ever come across while reviewing diet plans. All of their products use natural ingredients without any artificial colorings, flavorings, or preservatives. They also have a wide range of food options available that are suitable for vegans , vegetarians, and people who suffer from common allergies.
Order on Official Website Today! Nutrisystem has been running for over 40 years and during this time they have amassed a reputation for impeccable food safety standards.
All their ingredients are FDA certified as safe and are prepared under strict hygienic conditions. This is a plan that has been specifically formulated to address the needs of diabetics and has been very well received. There are a large number of impartial Nutrisystem reviews that can be easily found online. They are generally overwhelmingly positive in nature. During our research for this report, we noticed a few recurring themes within them.
I am very happy with the 30 pounds that I have lost. I love your food and do not want to totally stop my program. I am working with adjusting to everyday food lifestyle. But yet, I do not want to give up my program. I believe this will keep me on track with keeping my weight under control.
Thank you for my delays in my order. I tried Nutrisystem and found out I am allergic. I tried returning the items as they indicated there was a full refund policy, and they told me I couldn't. I called over seven times during the next 30 days and they were not cooperative or helpful at all. I got transferred around many times, and never had any help at all.
I ended up moving, and canceled my card. Two months after that they tried charging my credit card and claim they shipped product, which I didn't order. I never received product because I had moved.
Very poor customer service! They try and snag you in and force you to keep buying, even if you don't like the product and even if you are allergic to it! I have told a lot of people about this horrifying experience and they are all appalled and said there are much better programs out there!
We are sorry to hear that you are unable to eat our food and we apologize for the poor service you've received. We will be looking into this and reaching out soon. I have spoken with Chanta in her role as counselor. I was impressed with the interest and patience she posses. I am now able to form a more comprehensive plan moving forward with my required personal participation with the Nutrisystem to reach my weight loss goal.
I am enthusiastically encouraged with my decision to take on this venture for my future. We are so happy to hear that Chanta was able to help you gain a better understanding of the program! For more information about reviews on ConsumerAffairs. My NuMi bottle issue was already taken care of. He therefore missed the window to order the bottle in time for the 2nd month shipment. We would like to have it delivered with the order that is coming up for the 3rd month - we get auto delivery, so it is already set up.
We are happy to hear that your water bottle issue has been handled but are sad to hear that your husband is still having issues. We will be assigning this to a member of the Consumer Experience Team who will be reaching out soon. I am very disappointed with the food. Most of it tastes the same to me and actually upsets my stomach. I did not realize I only had two weeks to cancel and much of that was mostly drinks. Then you keep trying different food thinking something will be edible.
I know there is plenty of fine print in contracts that should be read. I do not recall being verbally told about these conditions. This was a lesson that left a very bad taste in my mouth.
We are sorry that the foods upset your stomach and that you were unaware of the auto-delivery nature of the program. Not clear when I ordered that it would be on automatic order. Food is not good, not good instructions, dinners were bland. Too many entrees with spicy tomato sauce and cheese, dinners are bland. Shakes made me sick. Emails were only to sell more.
Thank you for writing this review. We are sad to hear the foods were not to your liking and that the deliveries would be automatic. We will be looking into your account and reaching out soon. This is a follow-up to the review I posted on September 5. Soon after I posted my first review, a rep from Nutrisystem contacted me via email. The email was courteous, professional, and apologetic for the experience I had.
The rep went on to offer replacement of the damaged food items I had received and encouraged me to give their company another try. In light of this swift response and their sincere desire to ensure that I was happy with their product and service, I am revising my review.
I accepted a ready-made menu that containing some items that I did not enjoy. In the future, I will make a point to select food items that I now know to be more to my liking than others. I am very pleased and heartened by Nutrisystem's timely reply and concern for my purchase. They deserve a second chance. I ordered my month's supply of diet food from Nutrisystem with high hopes. When the food shipment arrived, most of the frozen breakfast items were broken into small bits; when I opened the packages, the bits fell out.
Then I tried the frozen lunches. Since I take these to work, the only heating option is microwave. Anything with bread or chicken comes out chewy, gooey, and icy cold in the center.
It actually made me gag and lose my appetite, which wasn't the diet plan I expected. I am very careful when reading agreements, and for this item to be overlooked was no easy feat. Fineprint at the end will do that to you. To add insult to injury, the obnoxious customer service person on the phone refused to accept my cancellation until she badgered me with questions and hard sell tactics in a desperate attempt to keep me buying their awful food.
Overall, this was a horrible experience. I will never use or recommend Nutrisystem again. We are so sorry to hear about your poor experience with the delivery of your foods, the food itself, and the representative you dealt with.
We will be taking a peek at your account and reaching out soon. Was not satisfied with the taste of most of the foods, had to throw it away and buy something else, and most of the desserts had an ok flavor, And a lot of meals with cheese. I was not happy with that. My first order included items I didn't order and one that I'm allergic to its ingredients. I was told by one person the items were probably substitutions and when ready they would be replaced.
When I called the customer service lady was very rude, basically stated I was lying and wouldn't allow me to speak to a supervisor. I'm very disappointed with the service I receive so I will take my business to a place that has better customer service. Went thru a few months of products. Following it closely and exercised Sent email to customer support and I was told to think of it as not wasted but I received nutritional food with fiber Now I know why it only got one star.
Weight loss system worksstale product and no one to answer to except counselors with no control. I emailed three correspondences to FIVE different departments only to receive a notice that they don't reply to emails because they were too busy.
I also included to them pictures of the moldy carrot cake, along with the packaging that states the date is still okay. The oatmeal is so stale it sticks to the side of the package and had to pour hot water in the bag to get the product out.
Chocolate covered pretzels are stale. We did call and the rep was very nice and stated that she couldn't do anything except replace our stale food. How many packages were bad? I honestly didn't count how many items I threw awayat their prices ANY wasted product is too many! Doesn't anyone there want to see a photo of the stale food? Does anyone there care? VERY poor about keeping the customer happy, however, are not timid about selling you the program.
Shame on you, Nutrisystem. We are sorry to hear about the spoiled and stale items you received. We will be reviewing your account and reaching out soon. I am not sure why in today's time of electronics that it takes so long to get the information. We are sorry to hear that it took you so long to receive the information you needed for the program. We will be reaching out shortly.
Pleased with the conversation with my counselor. I feel I have a better handle on what I should be doing. I am looking forward to losing the weight I have set my goal for. Thank you very much for your help. We are happy to hear that you feel like you understand the program better after speaking with one of our counselors.
Please let us know if there is anything else we can do to help! I wrote in with a few complaints about some of the food I received; some broken food, bags not sealed and crushed muffins.
Allison was very helpful and courteous and was able to change my mood. Thank you Allison for being pleasant and helpful. Thank you for the kind words! We will be sure to pass this compliment onto Allison. Keep up the excellent work on the program, Chris! I didn't know this when I originally call to cancel my account. Not that I like it, I understand that it was to be paid now. I was on hold for several minutes and when he finally came back he proceeded to tell me that his supervisor was at lunch and would called me back when she returned, "Oh and by the way here's your confirmation for your cancellation".
At that time I received an email from my PayPal account, advising me that I just made a payment to Nutrisystem. The man had the nerve to charge my account while he had me on hold.